Terms of Service

Please read the terms and conditions carefully before using our services, and feel free to ask about anything.

For your information:

This document represents the terms and conditions that govern your use as a visitor to this store and its services. It constitutes a binding agreement between you and the company upon your acceptance. This agreement preserves your rights and defines our commitments toward you and your obligations toward us.

Accessing and using the store's services is subject to your acceptance and compliance with these terms and conditions, which apply to all visitors and users of the store.

By accessing or using the service, you agree to be bound by these terms and conditions. If you do not agree with any part of them, you must not access or use the service.

You must also read our Privacy Policy, which protects your privacy and data, and agree to our procedures regarding the collection, use, storage, and transfer of your data, as well as how the law protects you. It is important to be aware of all this before using any service provided by the store.

Ordering from the Store and Cancellations:

When you place an order to purchase a product or service from our store, you enter into a legally binding contract with the following obligations:

Your Data:

Since the only way to deliver our products or services to you is by communicating with you and collecting certain data like your address, email, phone number, credit card details, and shipping address, you hereby acknowledge and guarantee that:

You have the legal right to use the credit/debit card or any other payment method provided in the order.
All the information you've given us is accurate and complete.

By providing this information, you grant us the right to share it with third parties to verify the validity of the payment method (note: we do not store card information) or to direct the shipment through a shipping company.

When can we cancel your order?

We are here to serve you and ensure a smooth experience, but in some cases, we may have to cancel your order. This document confirms our right to do so in specific situations, including but not limited to:

The product or service is no longer available.
Errors were found in the submitted order.
Suspicion of fraud, illegal, or unauthorized activity.

When can you cancel your order?

You may return any product or service you purchased from the store only in accordance with these terms and conditions and our Return Policy, which we encourage you to read to ensure your rights.

You have the full right to cancel your order and return the product if it is returned in the exact condition it was received, including manuals, documents, and the original packaging box, excluding damaged or used products after opening.

To ensure your satisfaction, we will issue a refund for the returned product within a maximum of 14 days from the date we receive it, using the same payment method without charging you any fees.

You may not return any of the following items:

Personal-use products.
Products that, due to their nature or expiration, cannot be returned.
Products that have been mixed with other items after delivery and cannot be separated.

Product Availability and Pricing:

We continuously update our product offerings, and during this process, human errors may occur in pricing, product descriptions, or availability.

For this reason, we do not guarantee the accuracy or completeness of any information, including prices, product images, and specifications. We reserve the right to modify or correct any information or error at any time without prior notice.

Pricing:

The store retains the full right to review product prices before accepting an order and even afterward, in specific circumstances such as:

Government changes or interventions.
Changes in customs duties.
Increases in shipping or currency conversion costs.

In such cases, you have the right to cancel the order.

Payment:

All purchased products are subject to a one-time payment policy using the payment methods we provide, such as Visa, Mastercard, Avantcard, American Express, or online payment (e.g., PayPal).

All payment cards are verified through a third party. If we do not receive the necessary authorization, we are not responsible for any delay or failure in delivering your order.

Registration:

We are pleased to have you join us. When creating an account, you must provide accurate, complete, and up-to-date information. Failing to do so may result in the suspension or cancellation of your account or legal consequences.

You are responsible for protecting your password and must not share it with any third party. You must notify us immediately if you detect any security breach or unauthorized use of your account.

You may not impersonate any individual or brand without permission, nor may you use vulgar or offensive usernames.

Content:

Your Right to Post Content:

You may post content publicly, such as product reviews. By doing so, you grant us the right to use, modify, or distribute this content. However, you retain ownership of your content and full legal responsibility for it.

By accepting these terms, you acknowledge that:

You own or have the legal right to use the content.
Your content does not violate the rights of any third party.

Prohibited Content:

You are prohibited from posting any illegal, offensive, threatening, defamatory, or obscene content, including:

Promoting unlawful activities.
Racism, discrimination, or bullying.
Spam, scams, or gambling content.
Viruses or malicious software.
Infringement of intellectual property.
Impersonating others.
Posting false or misleading information.

The store reserves the full right to delete or restrict any such content at its sole discretion.

Content Backup:

We will attempt to back up your content, but we do not guarantee against data loss or corruption. By agreeing, you give us the right to store a copy of any content you publish.

To report violations, please contact us at: info@hairrevive.co

Links to Third-Party Websites:

Our website may contain links to third-party sites that we do not own or control. We are not responsible for the content or privacy policies of those sites.

We advise you to read their terms and privacy policies carefully.

Account Termination or Suspension:

We reserve the right to suspend or terminate your account without prior notice if you violate these terms.

Once the account is terminated, your access to our services will be revoked, and you will need to contact us for further assistance.

General Provisions:

Limitation of Liability:

Even in the event of harm, our maximum liability is limited to the amount you paid for your purchase.

We are not responsible for any indirect damages, loss of data, profits, or delays resulting from your use of our services.

Disclaimer:

We provide products as received from suppliers without warranties. We do not guarantee:

That the product will operate continuously or error-free.
That the information is 100% accurate.
That communications from us are virus- or malware-free.

Governing Law:

These terms are governed by the laws of the United Arab Emirates, and additional laws may apply depending on the user's location.

Dispute Resolution:

If a dispute arises, you agree to attempt to resolve it informally by contacting us first. We will make every effort to resolve your concern.

Legal Compliance in the UAE:

You agree and confirm the following:

To litigate within the UAE if a dispute cannot be resolved informally.
That you are not listed on any governmental blacklist related to terrorism or criminal activity.